CCG Philosophy

BRAND VALUES

A brand can only exist when it is anchored in a set of authentic values. These are deeply-held beliefs that permeate through every level of the brand experience, and are the driving force behind a brand’s every word, thought and deed.

CareClinics is built on five essential values, namely:

INTEGRITY

We strive to be transparent and accountable in every level of our operations, ensuring fair, unbiased, cost-effective and time-efficient service for all customers and partners, while upholding patient confidentiality and good governance principles.

INNOVATION

We commit ourselves to building a culture of innovation, constantly keeping abreast of new developments, perspectives and technology to maximise productivity, effectiveness and delivery. This goes beyond patient treatment and care, encompassing aspects such as communication, access to information, mobility and sustainability.

COMPASSION

The human touch is at the heart of everything we do, driving us to demonstrate kindness, sensitivity and humanity in our daily practice to build authentic, long-lasting relationships that benefit not just patients, but their families and caregivers as well.

RESPECT

We treat patients with respect and uphold their dignity at all costs, both because it plays an essential role in their recovery journey, and because it’s just the right thing to do. We extend this to our partners and associates to ensure we create an environment that is conducive to nurturing strong collaborations and delivering the best outcomes possible.

QUALITY

To be great thinkers, we have to be great practitioners. We constantly measure our level of performance to continue to provide uncompromising quality service, facilities and treatment to the community that we serve.